When things come full circle

You never know where life is going to take you – and the ripple effect of tiny actions can lead you to people who you are just supposed to meet.

Four years ago, when I was in Korea, I ran down a flight of stairs too quickly in the dark of the early morning, and tumbled. Four years, two surgeries, so many doctors, physios, x-rays, MRIs and about nine collective months on crutches later, I was starting to lose hope about ever having a functioning ankle that wasn’t sore all the time.

And then I met Helene.

Physio extraordinaire and owner of the Sports Injury Centre at UCT, Helene has magically gentle hands and is an ankle genius. I do not use that word lightly – she truly is phenomenal. I trusted her the moment she first examined my foot in her thoughtful way, before proceeding to “unlock” it. It was quite an experience.

It was hard work, but with Helene’s reassurance and encouragement, and lots of rehab, things started to get better.

I emailed Helene a few days ago with this question: Could I run the 21km Gun Run in a couple months? (Answer: No – but use the 10km as part of your training you can run another 21 the following month. HA!)

Which just goes to show – find the right person to help you, and you can do the impossible.

What made this whole experience even more rewarding was that I got to help Helene and the SIC build a brand new website, which they loved straight away. We never really share client testimonials on this blog, but this one is quite special.

I had the privileged to meet a lovely patient about a year ago, who against all odds, persisted to work at her rehabilitation. We spoke from time to time about her career and how her (and her partner’s) new business was evolving. When I decided that it was time to update our logo and corporate identity (as Sarah advised me) as well as updating our website, I contacted her for a discussion.

Sarah was attentive to what we wanted, and she quickly formulated a strategy for us to follow. She patiently tweaked my writings and ideas. Even more patiently, coached the team into submitting their profiles for the website, and then demonstrated even more patience in dealing with our decision making about the logo, colours of the logo and the layout etc. We are small team, but every opinion is important. Not once did we feel that we were being coerced into deciding something we were not satisfied with. Yet, the process continued to move ahead at a rapid pace and sooner than later, our project reached completion.

We are very impressed with the speed (yet patient manner) this process took. Most of all, once the website was uploaded, there were no problems / hitches! We asked for a few photos changes which was dealt with immediately, and before we know it, it was done! Painless, on target/ budget and a very pleasing result! Thank you to Sarah and Liz. You will go far and we will recommend your services gladly.”

You can explore the new SIC website here. And if you ever happen to hurt your ankle – you know who to see!